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Our goal at the Kohlnhofer Agency is to exceed client expectations.  This means providing you service options that are available 24/7, mobile and fast.  That being said, we are excited to announce we now have a mobile app and a customer portal called CSR24.  View policy information, online access to insurance information, policy change requests, Auto ID cards, submit a claim and view claim history is all at your fingertips.   For our Commercial clients you can also obtain certificates of insurance, maintenance and management of certificate holders, loss payees and additional insureds. You can view items or coverage in all of the following areas:  Drivers, Vehicles, Locations and Equipment. The mobile app is available in the Apple and Google Stores. Just search Kohlnhofer. All you need to get started is your policy number and the expiration date of your policy. For CSR24, log onto our website,  On the home page is the customer login portal where you can create your user name and password. Please feel free to give us a call if you should have any questions and as always thank you for your business. It is appreciated.

P.S.  Find us on Facebook and be sure to “Like” our page.  Thank you.

Download via Google Play

Download via Apple Store

Tuesday, 21 January 2014 19:45

Certificates of Insurance

We are happy to announce that our customers now have the ability to request Certificates of Insurance online through our website.

The link "Request for Certificate of Insurance" will bring you to a form that contains all the necessary information we need in order to send out certificates and can be delivered electronically to us.

Additionally you have the option to print a PDF form of the certificate request so that you have it with you when needed or if you want to fax it to us.

Please contact us if you need additional information regarding Certificates.

Have a great 2014


Wednesday, 15 January 2014 00:00

Did you know THIS about heating fires?

Colder temperatures are here which means many of us will begin using our fireplaces. There’s nothing more relaxing than settling in front of a warm fire with a good book on a chilly fall night. Before you light your first fire for the season, however, you should have your fireplace inspected. A proper inspection will identify potential defects, as well creosote buildup.

Creosote is a black residue that travels up the chimney and builds up on the flue every time you light a fire. Many consider a creosote fire in the chimney one of the most dangerous because it can spread quickly, severely damaging or destroying your entire home within minutes.


33% of Americans use fireplaces, wood stoves and other fuel-fired appliances as the primary heat sources in their homes.

Heating fires account for 36% of all residential fires every year.

On average, 4,000 of the residential fires every year are caused by wood burning stoves.

Fireplaces and chimneys cause an average of 25,000 residential fires every year.

5pm - 9pm is the time when 30% of residential heating fires happen. Only 3% happen between 3am - 5am.

Here are tips to prevent residential fires:

1. Never use flammable liquids to start a fire

2. Cover the chimney with a mesh screen spark arrestor

3. Have your chimney inspected every year

4. Never leave fire in the fireplace unattended. Extinguish the fire before going to bed or leaving the house.

5. Keep the roof clear of leaves, pine needles and other debris.

6. Build small fires that burn completely and produce less smoke

7. Never burn cardboard boxes, trash or debris in your fireplace or wood stove.

8. Install smoke alarms on every level of the home and inside and outside of sleeping areas. Test them monthly and change the batteries at least once a year.


Slippery sidewalks and snow covered cars bad enough for you?

Well, during this time of year you face another potential headache. Ruined carpets and water damage to ceilings and walls from leaks caused by ice dams or bursting pipes. There are several steps you can take to avoid that kind of headache.


An ice dam is the accumulation of ice at the lower edge of a sloped roof, usually at the gutter. When interior heat melts the snow on the roof the water will run down and refreeze at the roof's edge. Ice builds up and blocks water from draining off the roof. That causes the water under the roof covering and into your attic or down the inside walls of your house. This can cause serious damage. Here is what you can do:

 - Keep the attic well ventilated. The colder the attic, the less melting and refreezing on the roof

 - Keep the attic floor well insulated to minimize the amount of heat rising through the attic from within the house

Freezing Pipes

Frozen water in pipes can cause water pressure buildup between ice blockage and the closed faucet at the end of a pipe, which can lead to pipes bursting at their weakest point. Pipes is attics, crawl spaces and outside walls are particularly vulnerable to freezing, especially when holes in your outside walls for TV, cable or phone allow cold air to reach in. Here is what you can do:

To keep water in pipes from freezing:

 - Fit exposed pipes with insulation sleeves or wrapping

 - Seal cracks and holes in outside walls and foundation with caulking

 - Keep cabinet doors open during cold spells to allow warm air to circulate around pipes (particularly in the kitchen and bathrooms)

 - Drain pipes that lead to the outside and are not being used during the winter



Thursday, 31 October 2013 19:57

New Western National Mobile App

Western National released a free, mobile app available in iTunes and Google Play under Western National Insurance. It gives Western National policyholders the ability to access up to date auto ID cards, has helpful roadside assistance tools and auto accident help, including phone numbers for glass and other auto claims. The app also has the ability to report claims by email.

Tuesday, 15 October 2013 15:36

WJ Flynn & Associates

Please see the attachment regarding Human Resource Information.

Thursday, 18 April 2013 01:27

2013 Pan-O-Prog Parade


The biggest event of the summer in Lakeville is just around the corner!!! View the official Pan-O-Prog website here.

Thursday, 18 April 2013 01:26

2013 Summer Drought Risks

There is a high risk for droughts this summer. Farmers and homeowners should take a second look at their coverage to make sure what they have is adequate. Click here for a more in depth look.